Q.: Can you remove pet/smoke odors?
A.: Yes! With professional installation of an AirScrubber system, over 99% of odors can be eliminated at the molecular level from both air and surfaces within the home.
Q.: My AC/Furnace is not working. Is there anything I can check first before calling Triangle Heating & Cooling?
A.: There are several common conditions that may result in reduced or poor system performance that you may want to consider before calling in the Triangle Team for troubleshooting. First, if your system is not responding at all please be sure to check the furnace fuse and ensure that all breakers inside your breaker box are in the “on” position. In some cases, a breaker may be tripped without fully moving to the “off” position, so you may want to reset the main breaker by turning it “off” and then “on.”
In addition, please visually examine your air filters and replace if soiled, damaged, or if they have not yet been changed this season. If no light shines through the filter when held up to the light, it needs changed. Be sure the filter is installed in the correct direction, as well. You may also check for any obstructions of leaves, nests, lint, and/or debris at your outside AC condenser unit, furnace, vents, and registers.
Your furnace includes a safety switch, which pops out when the access door is removed to prevent its operation. If the switch remains out when the door is replaced, you may need a new safety switch. Our technicians can perform this service for you.
You may also want to check to make sure your pilot light and thermostat are on. Be sure your thermostat is set to the correct settings and displaying the correct time (if applicable). Check whether the battery inside your thermostat needs replaced and gently blow out any accumulated dust.
Q.: What type of annual maintenance should I perform on my furnace?
A.: Each year before heating season, you should turn off your furnace and gas supply, clear away any obstructions from the furnace and air outlets/returns, and replace all filters. You should also have your system professionally inspected and serviced annually.
Q.: Should I cover my outdoor AC unit?
A.: You outdoor AC unit should never be covered during the air conditioning (AC) season. AC unit covers can be purchased to prevent leaves and debris from collecting in the bottom of the unit after you are done using it for the year.
Q.: Should I cover my outdoor AC unit?
A.: You outdoor AC unit should never be covered during the cooling season. In most cases, it is not recommended to cover your AC unit during when not in use, either. This can trap moisture within the unit and result in rust and corrosion that can damage the system.
Q.: Should I clean my ducts?
A.: Ductwork should be cleaned before installing a new system, as well as every 2-3 years, by a licensed, certified professional to help eliminate accumulated dust and debris which can act as a breeding ground for mold, dust mites, bacteria, and harmful pathogens, as well as negatively impacting the efficiency of your heating and air conditioning (AC) system.
Q.: How often should I schedule preventive maintenance?
A.: For maximum performance, efficiency, and system life, we recommend scheduling bi-annual inspection and routine maintenance (once for your heating system and once for your air conditioning (AC) system.
Q.: How can I know if I need to replace my furnace or AC Unit?
A.: Most systems are designed to provide a usable lifespan of approximately 15 years before experiencing loss of performance and efficiency, which may warrant replacement. If your system was installed more than 15 years ago, it may be more cost-effective to replace the system rather than repair it. In addition, if you find that your system requires frequent repairs or it is unable to heat/cool your home properly, it may be time to consider replacing the unit.
Q.: How can I save money on my energy bills?
A.: A few things you can do to lower your energy costs include installing a programmable or smart thermostat to avoid conditioning your home when no one is home, installing ceiling fans, ensuring that your windows and doors are properly sealed, installing more robust insulation, replacing light bulbs with a more energy-efficient type (such as LEDs of CFLs), and unplugging unused/infrequently used items when not in use. Due to significant advances in heating and air conditioning (AC) technology, you may consider replacing existing equipment with ENERGY STAR® certified ultra-high efficiency equipment.
Q.: Help! I need a new furnace but can't afford it! What can I do?
A.: Modern heating and air conditioning (AC) equipment contains a fairly large amount of material and advanced technology. It is a significant investment for most homeowners, but essential for health, safety, and year-round comfort. At Triangle Heating & Cooling, we understand that our customers have different budgets and offer a wide range of equipment priced to meet the needs of most customers while still delivering solid long-term value. If cost is more a concern for you than certain advanced convenience and performance features, please let us know. Our goal is to meet each customer’s needs by providing exceptional quality, service, and value. In addition, we offer exceptionally low monthly payments that easily fit the budgets of most customers. When you work with Triangle Heating & Cooling, you don’t have to wait to get the important heating and air conditioning (AC) equipment you need!
Q.: What is the best type of heating and/or air conditioning (AC) system for my home?
A.: To determine the very best type of HVAC system to meet your needs and personal budget, please contact us to schedule an in-home appointment. One of our skilled technicians will visit your home to evaluate its size, layout, and environmental considerations. We will discuss your heating and air conditioning (AC) needs with you and can provide a recommendation for the optimal system to meet your specific needs and preferences and provide an estimate for your consideration.
Q.: How can I choose the best and most reputable HVAC contractor?
A.: Before choosing any contractor to work in your home, we recommend ensuring that the company is WV licensed, certified, and fully insured. The company should be willing to provide you with a detailed, written estimate in advance for the service you are requesting and have a reputation for providing excellent service. At Triangle Heating & Cooling, we meet all of these requirements, are committed to installing equipment from the world’s most reputable manufacturers, and offer a 100% workmanship warranty for your peace of mind. In addition, we offer fair pricing, affordable financing options, and the region’s best customer service after the sale. Triangle Heating & Cooling stands behind our work and we want to be your HVAC company for life. We invite you to learn more about Triangle Heating & Cooling and contact us with any questions or concerns you may have.
Q.: Do you offer financing?
A.: If you need important heating and air conditioning (AC) equipment for your home, don’t wait! Triangle Heating & Cooling is pleased to offer access to a variety of extremely affordable financing options. We work with dozens of the most reputable US-based banks to secure the best possible rates for our customers. Let us help you and your family enjoy reliable comfort in your home right now.
